Leicestershire County Council

HMEP Collaboration & Change LEAN Toolkit

Leicestershire County Council

In this case study Leicestershire County Council used the HMEP LEAN Toolkit to transform the programming of planned work, and also applied LEAN principles to improve other areas of the service including apportionment of budgets, responsiveness to customer enquiries and gully cleansing.  They are now using LEAN for an end-to-end review of the whole Highways Service to meet continually increasing expectations.

See attachment below for full details.

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HMEP Collaboration & Change LEAN Leicestershire County Council.pdf