Southampton City Council

Client Provider Collaboration

Southampton City Council

The Council was previously directly responsible for delivery of the highway service, carrying out its own design and construction activities and supplementing the in-house resource through contractors via a call-off arrangement.  The service was attracting criticism from elected members and the public and the budgets were set to become even tighter, making it more difficult to manage the service,

The vision was to engage a price sector partner who could deliver a cost effective and integrated service that would improve the levels of satisfaction with the public and elected members.

See attachment below for full details.

HMEP Collaboration & Change Transformation Southampton City Council.pdf